We take a look at which non-profit websites stand out from the rest to inspire your organization this year.

I started my career as a Drupal developer, but with time I shifted towards content strategy and user experience (UX), which made me realize, among many other things, how developer decisions impact design. That's why I believe any Drupal developer can use this advice: everyone who contributes to building a website also contributes to UX. When we all incorporate UX design thinking into our work, the quality of our output can only get better.

Designing user experiences in the healthcare industry is a challenge at every level. When it comes to health, users have heightened anxiety and urgency about finding information. On the flip side, institutions have to be careful about sharing information and setting up channels of communication that protect the health of the public and individuals. Investing in websites and apps that cater to the user journey of patients and families is, we believe, worth the extra effort.

In the first part of this series, we explored university and college websites focusing on how they present the admissions process. Now, we'll take a look at how higher education websites present academic programs. So, without further ado, let's take a look at the second batch of the 10 higher education websites we love!

People are having more and more conversations on social media. It's our job, as digital communicators, to include everyone in those conversations. Web accessibility means that we don't leave people out of digital experiences. Social media accessibility works the exact same way.

In this article, we'll present you with some ideas, best practices and guides for creating accessible social media content.

Do you work with web content? Are you just getting started with using Drupal to publish your site?

Our team has written extensively about the different things you’ll need to navigate in order to successfully deploy your content strategy with Drupal as your CMS. We broke down this guide into five key themes:

I recently sat down (over Zoom) with our UX lead Annika Oeser, who walked me through a typical UX workshop like the ones we usually conduct with our agency clients.

When someone comes to your website needing specific information, they have two options: they can either use the site’s navigation to get where they need to go, or they can use the search function. We’re going to focus on the latter for this article.

Many of us do dozens or even hundreds of searches per day without even thinking about it: searching for an email, searching for that song on Spotify, figuring out what to make for dinner, looking up a contact on your phone, finding a word on this page. 

We just expect search to work—but that’s easier said than done.

We look at some real-life examples of health information website UX and define 5 essential design guidelines for getting crucial healthcare content to the right audience.