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Read more about How to Optimize the Search Experience for Hospitals & Healthcare Providers
Designing user experiences in the healthcare industry is a challenge at every level. When it comes to health, users have heightened anxiety and urgency about finding information. On the flip side, institutions have to be careful about sharing information and setting up channels of communication that protect the health of the public and individuals. Investing in websites and apps that cater to the user journey of patients and families is, we believe, worth the extra effort.