Putting people first is one of the most critical aspects of building a hospital or healthcare website. Check some tips about creating a great user experience for patients and families, according to their needs and concerns.

Designing user experiences in the healthcare industry is a challenge at every level. When it comes to health, users have heightened anxiety and urgency about finding information. On the flip side, institutions have to be careful about sharing information and setting up channels of communication that protect the health of the public and individuals. Investing in websites and apps that cater to the user journey of patients and families is, we believe, worth the extra effort.

We look at some real-life examples of health information website UX and define 5 essential design guidelines for getting crucial healthcare content to the right audience.