Optimizing the Search Experience for Hospitals & Healthcare Providers

Healthcare providers have to carefully build a user journey that directs patients to the most high-priority content quickly, but also allow them to locate what might be a less-used health service or resource. And above all, the information has to be delivered in a way that is easy for the public to find and understand.

What you'll learn from this on-demand webinar

In this webinar, we’ll walk through the process of building a successful search interface for a hospital or health network website, including:

  • Creating clear pathways for patients and their families
  • Building a services locator or physician directory that’s easy to use
  • Techniques for integrating maps and contact information
  • Using filters and facets to streamline the search experience
  • Accessibility, tone of voice, and plain language content
  • Security and privacy

Suzanne Dergacheva

À propos de l'auteur

Suzanne oversees Evolving’s Web’s design, user experience, and development work. She also provides in-depth Drupal training to clients and thought leadership to the Drupal community.

Nous organisons le sommet EvolveDigital NYC les 20 et 21 novembre, auquel participeront plus de 50 leaders du secteur qui présenteront des exposés sur Drupal, Wordpress, l'IA, le design et les communications numériques.

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