Healthcare providers have to carefully build a user journey that directs patients to the most high-priority content quickly, but also allow them to locate what might be a less-used health service or resource. And above all, the information has to be delivered in a way that is easy for the public to find and understand.

What you'll learn from this on-demand webinar

In this webinar, we’ll walk through the process of building a successful search interface for a hospital or health network website, including:

  • Creating clear pathways for patients and their families
  • Building a services locator or physician directory that’s easy to use
  • Techniques for integrating maps and contact information
  • Using filters and facets to streamline the search experience
  • Accessibility, tone of voice, and plain language content
  • Security and privacy

Suzanne Dergacheva

About the author

Suzanne oversees Evolving’s Web’s design, user experience, and development work. She also provides in-depth Drupal training to clients and thought leadership to the Drupal community.